Terms and Conditions

Effective Date: 13 June 2025

Introduction

These Terms and Conditions (“Terms”) set forth the rights and obligations that apply to every visitor, registrant, and subscriber (“you” or “Subscriber”) of the RetireSurePlus.com website, its companion mobile applications, and any associated APIs (collectively, the “Services”). Operated by RetireSure Plus Corp., a federally incorporated Canadian company (“RetireSurePlus,” “we,” “us,” or “our”), the Services offer subscription-based tools for tracking pension contributions, generating retirement projections, and delivering educational guidance.

By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms.

Agreement to Terms

You accept these Terms by creating an account, clicking “I Agree,” signing an order form, or otherwise using the Services. If acting on behalf of an organisation, you warrant authority to bind that entity. If you do not agree, you must not use the Services.

Description of Services

Depending on your subscription tier, Services may include:

  • Contribution Insights: Monthly aggregation and analysis of retirement contributions from payroll providers, financial institutions, or uploads.
  • Projection Engine: Forecasts retirement income based on inflation, returns, longevity, and contribution scenarios.
  • Goal-Tracking Dashboard: Visualizes retirement-income progress with alerts and what-if modeling.
  • Guidance Centre: Access to articles, webinars, and coach messaging for literacy support.

These Services are informational and do not constitute investment, legal, or tax advice, nor do they establish a fiduciary relationship.

Subscriber Responsibilities

As a Subscriber, you agree to:

  • Provide accurate and up-to-date financial/personal information.
  • Maintain credential confidentiality and authorize only appropriate access.
  • Review imported data and projections for accuracy before use.
  • Seek independent professional advice for actionable financial decisions.
  • Comply with relevant Canadian privacy laws when uploading data.
  • Notify RetireSurePlus of any security incidents immediately.

Limitation of Liability

To the extent permitted by law, RetireSurePlus is not liable for indirect, incidental, consequential, punitive, or exemplary damages, nor any loss of profits, revenue, data, or goodwill. Our total liability will not exceed the subscription fees paid during the 12 months before the event giving rise to the claim. This does not limit liability for fraud or wilful misconduct.

Intellectual Property

All software, algorithms, content, trademarks, and other components of the Services are the exclusive property of RetireSurePlus or its licensors. You are granted a revocable, non-transferable licence for personal retirement-planning use only. No modification, reverse-engineering, or redistribution is allowed unless required by law.

Governing Law and Jurisdiction

These Terms are governed by the laws of Ontario and Canada. All disputes must be resolved exclusively in the courts of Toronto, Ontario, and both parties agree to their jurisdiction.

Termination of Access

We may suspend or terminate your access: (a) with 30 days' notice after an uncured material breach; (b) immediately if required by law or regulation; or (c) in cases of insolvency. Upon termination, you will have 30 days to export your data. Sections 5–7 and 9–11 of these Terms will continue to apply post-termination.

Refund Policy

Subscription fees are billed monthly in advance. You may cancel at any time. If cancelled within 14 days of sign-up and fewer than one projection report was generated, a full refund may be requested. Beyond that, fees are non-refundable except as required by consumer-protection law.

Changes to Terms

We may update these Terms to reflect legal, industry, or product changes. Revisions will be posted with a new “Effective Date.” Material updates take effect after 30 days’ notice via email or in-app. Continued use after that date confirms your acceptance.